INTERNATIONAL POLICIES

STANDARD INTERNATIONAL SHIPPING METHODS

Due to increased costs from major couriers, Music Bizness.com ships all packages by default under 4 pounds via USPS Global Priority Mail to all qualifying countries with exception to Italy, usually arriving within 5-10 business days. All packages bound for Italy or weigh more than 4 pounds and do not exceed 70 pounds ship by default via USPS Parcel Post and usually arrive within 5- 12 business days. Currently, USPS Global Priority is nearly 1/10 the cost of other major couriers; however, no package tracking services are offered. Music Bizness.com will not be responsible for lost overseas packages.

PREMIUM INTERNATIONAL SHIPPING METHODS

For additional fees, Music Bizness.com offers premium services from FedEx and USPS that include preferential options such as insurance, package tracking, guaranteed arrival, 2 nd day delivery and signature upon-receipt. Please visit www.fedex.com and www.usps.com for more information regarding pricing, delivery times and country, weight and size restrictions.

INTERNATIONAL TERMS AND CONDITIONS

Required by international law, Music Bizness.com must declare the total cost, less shipping for all items sold to any international purchaser. Please do not ask Music Bizness.com to reduce or fabricate the declared final value of purchased items or it will result in a default and refusal of sale. In addition, all sales must be purchased in US Dollars.

PRIVACY AND FRAUD PREVENTION

As a direct result from identity theft and credit card fraud, we record your IP address. Why do we do it? Isn't that private information? No. An IP is like an address or phone number. Any time you visit a web site, a webmaster can view your IP much like caller ID on a telephone. An IP address usally provides the city, state country and internet service provider of the visitor. In some cases, the name and email address of the visitor are available. At Music Bizness.com, we use an IP address to verify and match the origin of the sale to the bililling address. If it does not match, we will contact you and request more information to verify your identity. All fraud or anyone suspected of fraudulent activity will be reported to any of the following applicable agencies: Interpol, the United States Post Office, Visa/Mastercard, PayPal®, theFBI and state and/or local authorities.

MANUFACTURER SHIPPING AND WARRANTY RESTRICTIONS

Most manufacturers do not allow online merchants to sell their product lines internationally and/or offer restrictive or invalid warrantees. Music Bizness.com recommends that you purchase these products from an authorized dealer within your country. A list of these dealers can be found on each manufacturer's website. Please be aware most products purchased and intended for use outside the USA do not carry a valid factory warranty. If you have purchased a product from Music Bizness.com that requires repair and/or replacement. It must be sent back to Music Bizness.com. The buyer must pay all shipping costs. As of 6-20-2006, here is list of manufacturers who do or do not allow international shipping and/or offer valid warranties outside the USA:

INTERNATIONAL RETURN POLICY

At Music Bizness.com, we believe in complete customer satisfaction. When it comes to perfect tone, we want you to get it; but every ear is different. A product that sounds great to one may sound terrible to another. That’s why many of our manufacturers offer a free limited exchange policy, so you can get a different pickup of the same value. We are proud to participate with these manufacturers, but require you pay all international shipping and handling fees. During this process, a Music Bizness.com rep will keep in touch with you to ensure that you get your gear on-time. Please, before buying any piece of musical equipment, we strongly suggest you research, play or listen to it. Please contact Music Bizness.com for technical advice; we love answering your questions.

ALL SALES ARE FINAL!!!

DEFECTIVE MERCHANDISE

If you receive any merchandise that you think is defective or broken, please contact us. Many times, especially with pickups, it’s a simple case of wires incorrectly soldered, use of mismatched pots or bad capacitors. a dirty volume jack, etc. Most of the time, we can help you fix the problem immediately. If your gear is defective or damaged, we’ll replace it. All products we sell are a 100% factory warranteed.

DOMESTIC POLICIES

Music Bizness.com by default ships via USPS Priority Mail w/ tracking number to all 50 states.

STANDARD SHIPPING METHODS

Due to increased costs from major couriers, Music Bizness.com ships all packages under 4 pounds by default via USPS Priority Mail by default and will arrive within 2-4 business days from date of shipment. Music Bizness.com will send a tracking number once your item has been shipped. All packages that weigh more than 4 pounds and do not exceed 70 pounds by default ship via USPS standard mail and will arrive within 5- 12 business days.

PREMIUM SHIPPING METHODS

For additional fees, Music Bizness.com offers premium overnight or 2 nd day air from FedEx or USPS. Please visit www.fedex.com and www.usps.com for more information regarding pricing, delivery times and weight and size restrictions.

PRIVACY AND FRAUD PREVENTION

As a direct result from identity theft and credit card fraud, we record your IP address. Why do we do it? Isn't that private information? No. An IP is like an address or phone number. Any time you visit a web site, a webmaster can view your IP much like caller ID on a telephone. An IP address usally provides the city, state country and internet service provider of the visitor. In some cases, the name and email address of the visitor are available. At Music Bizness.com, we use an IP address to verify and match the origin of the sale to the bililling address. If it does not match, we will contact you and request more information to verify your identity. All fraud or anyone suspected of fraudulent activity will be reported to any of the following applicable agencies: Interpol, the United States Post Office, Visa/Mastercard, PayPal®, theFBI and state and/or local authorities.

RETURN POLICY

At Music Bizness.com, we believe in complete customer satisfaction. When it comes to perfect tone, we want you to get it; but every ear is different. A product that sounds great to a thousands of players, may sound horrible to you. That’s why many of our manufacturers offer a free limited exchange policy, so you can get a different pickup of the same value. We are proud to participate with these manufacturers; however, we do require that you pay return shipping fees. A Music Bizness.com rep will keep in touch with you to ensure that you get your gear on-time.

REMEMBER, before buying any piece of musical equipment, we strongly suggest you research, play or listen to it before buying. Please contact Music Bizness.com for technical advice; we love answering your questions.

ALL SALES ARE FINAL!!!

DEFECTIVE MERCHANDISE

If you receive any merchandise that you think is defective or broken, please contact us. Many times, especially with pickups, it’s a simple case of a wire incorrectly soldered, mismatched pots, bad capacitors, a rusty volume jack, etc. Most of the time, we can help you fix the problem immediately. If your gear is defective or damaged, we’ll replace it. All products we sell are a 100% factory warranteed.